Customer Service

1 (800) 360-5567
Service@ARAGlegal.com
ARAGLegal.com/myinfo

Employee Access Code: 10287mds
Retiree Access Code: 10287ret

Service Hours (EST):

M-F

8am – 8pm

Legal Insurance Plan

As the world leader in legal insurance, ARAG continues to provide comprehensive legal guidance, services and resources to M-DCPS employees and their families.

Benefits of enrolling in the legal plan include:

Work with a network attorney and attorney fees are paid in full for most covered legal matters.
Save thousands of dollars, on average, for legal matters by avoiding costly legal fees.
We help connect you with local attorneys – many who average 20+ years of experience.
Address your covered legal situations with a network attorney who is only a phone call away.
Your network attorney can help throughout your legal matter, including preparing and reviewing legal documents, offering legal advice and representing you in court.
Use DIY Docs® to create, edit and store state-specific legal documents, like wills or powers of attorney.

Summary of Benefits

Get Connected with Local Network Attorneys

In-office Legal representation

Network attorneys provide legal counsel, document review and preparation as well as representation – for covered legal matters including:

Standard and Complex Will Preparation	Contested Divorce (up to 20 hours per insured event)	Debt Collection
Codicil Preparation (Amendment to a Will)	Uncontested Divorce	Foreclosure
Living Will Preparation	Alimony	Defense of Garnishment
Powers of Attorney Preparation	Child Custody/Visitation	Mechanic’s Lien
Specific Document Preparation	Child Support	Student Loan Debt Collection
Document Review	Elder Law — Member Support	Personal Bankruptcy
Contested/Uncontested Adoption	School Administrative Hearings	Personal Property Protection
Contested/Uncontested Guardianship/Conservatorship	Social Security/Veterans/Medicare	Juvenile Court
Name Change	Consumer Protection	Parental Responsibilities
Criminal Misdemeanor	Buying/Selling a Home	Insanity and Infirmity Defense
Habeas Corpus	Home Equity Loan	IRS Audit Protection and Collection Defense
Driving Privilege Protection and Restoration (including DWI)	Refinancing	Miscellaneous Services for any personal legal matters not specifically covered or excluded (up to 4 hours year)
Minor Traffic Tickets	Building Codes, Easements and Zoning/Variances/Eminent Domain	Small Claims Assistance
Domestic Partnership Agreements	Funeral Directive	Gender Identifier Change
Hospital Visitation Authorization	Homeowner Association Disputes and Residential Contractor Disputes

To locate network attorneys in your area, call ARAG Customer Care at 800-360-5567, or visit ARAGLegal.com/myinfo and enter Access Code 10287mds. Click on the “Attorneys” tab on the navigation bar and select a legal matter under “Find an Attorney.” Existing members can log into their member account for more details.

If you use a network attorney, the plan pays 100% of the attorney’s fees for most covered (and not excluded) services. The services that are available are listed on the chart in the section. You may choose to work with a non-network attorney and the plan will reimburse you according to scheduled limits.

If you need legal representation for a legal situation that’s not covered under the plan, you may have other options, including:

The miscellaneous services coverage benefit for matters not specifically covered or excluded. This benefit provides four hours per certificate year of attorney services.
You may choose to work with a non-network attorney and the plan will reimburse you according to scheduled limits.
In addition, you can save money even if your legal situation is not fully covered and not excluded, as you may be eligible to receive a reduced fee of at least 25% off a network attorney’s normal rate.

Note that if you retained the services of the network attorney prior to the effective date of your legal insurance membership, the reduced fee benefit is not available.

Telephone Legal Advice and Consultation

Attorneys can easily handle certain legal matters over the phone. You can consult with a network attorney over the phone as often as necessary for a variety of personal legal needs, including:

General legal advice and consultation on a variety of personal legal matters
Standard will preparation
Living will preparation
Durable power of attorney preparation
Small claims assistance
Follow-up calls and letters
Specific document preparation
Document review

Immigration Assistance

To help with the immigration process, your plan includes:

Legal advice and consultation that includes:

– Immigration processes and guidelines

– Filing and processing of applications and petitions

– Laws and regulations governing various types of immigration benefits, including asylum, adjustment of status, business visas and employment authorizations

– Deportation and removal proceedings
Document review of any immigration forms
Document preparation of affidavits and powers of attorney
Preparation for immigration hearings

For additional immigration services, network attorneys provide a reduced rate of at least 25% off their normal rates for any representation-based immigration services. Network attorneys will bill the member directly.

Online Legal Tools and Resources

To help you better manage today’s common legal and financial matters, visit our Learning Center at ARAGLegal.com/myinfo , where you have access to a variety of tools and resources, including:

DIY Docs: Create a variety of legal documents, like simple wills and powers of attorney using state-specific templates.
Educational articles, videos and guidebooks: Get helpful tips regarding key legal, financial and consumer issues like estate planning, debt collection, identity theft, caregiving and working with an attorney.
Personal Information Organizer: An essential document to help you keep track of your critical and personal information all in one place.

Services for Parents/Grandparents

As your parents and grandparents age and deal with health issues, odds are good that you will play a part in providing care. The following services are available for helping a parent or grandparent:

Legal hotline for questions and initial guidance
Reduced fee services
Guidance from expert Care Coaches
Digital education and support tools
Learning center with educational articles and guidebooks on elder law topics
DIY Docs
Integrated care provider support network and community
Document Review
Document Preparation
Miscellaneous Legal Services (4 hours per year)
Wills & Power of Attorney

Identity Theft Services

You have access to identity theft case specialists who will:

Explain what identity theft is and steps you can take to help prevent it
Provide resources to minimize and recover from identity theft
Explain plan coverages that may be relevant to the identity theft, such as consumer protection
Provide identity theft prevention and victim action kits

Financial Education and Counseling Services

You have access to professional financial counselors and online resources exclusively through your ARAG legal plan. Experienced financial counselors are available to answer questions and provide guidance on a range of financial topics including:

General financial planning information and guidance
Cash and debt management/budgeting
Retirement and investment planning
Student loan counseling
Credit report review
Individual retirement accounts (IRAs)

You also have access to online resources through your member account that provide:

Counseling services
Interactive educational modules
Articles, guides, financial calculators and videos
Free webinars

Plan Documents & Resources

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Diversity, Equity & Inclusion Benefits

ARAG Disclaimer

Limitations and exclusions apply. Depending upon a state’s regulations, ARAG’s legal insurance plan may be considered an insurance product or a service product. Insurance products are underwritten by ARAG Insurance Company of Des Moines, Iowa. Service products are provided by ARAG Services, LLC. This material is for illustrative purposes only and is not a contract. For terms, benefits or exclusions, call 800-360-5567.

ARAG Legal Insurance Plan

Rely on Valuable Legal Protection

Benefits Summary

Plan Documents & Resources

Exclusions & Limitations

FAQs

Provider Contact Info

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